Postcards from China: Branding and Creating Chinese Names for International Companies

June 20th, 2017 | SEO News No comments

A company’s name is the most ubiquitous part of its brand. It’s what people type into Google, it’s on business cards, stationery and coffee cups. Even when a logo is universally-recognized, people see the swoosh and instantly think the name, “Nike.” That’s why a name is so important. That’s why Anderson Consulting spent a reported $100 million dollars on its rebranding as Accenture. When it comes to China, you might think, “My brand won’t change just because I’m expanding to a new country!” You couldn’t be more wrong! An awareness of the necessary intercultural adjustments is the key to choosing a name that will help your brand succeed with Chinese consumers.

Pepsi Brand in China, Searchmetrics

A Western brand by any other name

What’s the first thing Chinese consumers think of when they hear the word “America”? It’s a beautiful country – that’s what the Chinese name for the USA says anyway: 美国 (Měiguó) literally means “Beautiful Land.” The phonetic component 美 (Měi) is also supposed to relate to the sound of the second syllable in the middle of “America,” but on its own it means “beautiful.” The syllable 国 (guó) means “land” or “kingdom” and is found in many country names.

Looking at another example, this time from Europe, Germany is considered the land of virtue, poetry, music and quality. In China, the name for “Germany” even includes the word “virtue”: 德国 (Déguó) translates as “Virtue Land.” The syllable 德 (De) is supposed to correspond to the start of the word Deutschland, but it can also mean “virtue” or “moral” on its own. These examples hint at the possibilities for names in China, because the meaning of the phonetic components is often (subconsciously) connected to the country – or the brand – itself.

Besides the brand names, imported products already carry a certain cachet. Anything that is “made in Germany” will be assumed to be high-quality. It is not uncommon for Chinese consumers to choose a foreign product based on associations like these, all other things being equal. But simply saying, “This product comes from another country” is clearly not an effective sales argument. Often, Western brands lack tangibility and are too abstract for Chinese consumers. Clearly recognizable value beyond the country of origin is therefore required – this can come from quality (a no-brainer), name and message.

Apple, Brave Horse and 100 Flavors – What’s in a name?

Chinese people often can’t easily pronounce Western names. Even worse – the name might sound like an existing Chinese word, creating an unwanted or even negative message by association. For this reason, it pays to consider carefully what to call your brand in China.

There are various ways to approach finding a name and they all fulfill a purpose. This is best illustrated with a few examples of how famous international brands have tackled the problem.

Classic translation

The simple translation method is suitable for companies whose brand names already have a common meaning. For example, the company that created the iPhone, Apple, is called 苹果 (Píngguǒ) in Chinese, which simply means “apple.” Or the software giant, Microsoft, is 微软 (Wēiruǎn), with 微 meaning “micro/tiny“ and 软 meaning “soft.”

As the Baidu results page for 苹果 (apple) shows, you can still rank highly even if your brand name already has a common Chinese meaning.

baidu-search-apple

Image: Searching for 苹果 returns Apples’s official website on the first page of the Baidu search results. This is followed by the Baidu-Baike (Baidu’s version of Wikipedia) pages dealing with Apple (the company) and apple (the fruit). Source: Baidu

Even if your brand name can be translated directly, this isn’t necessarily the best option.  When entering the Chinese market, the cleaning product manufacturer, Mr Muscle, chose the exact translation 肌肉先生 (Jīròu Xiānshēng). Literally translated, this does mean “Mr Muscle.” However, the sound of the Chinese term can also be understood as “Mr Chicken Meat.” This made it difficult to convince Chinese consumers to say things like, “Darling, please pick up some Mr Chicken Meat on your way home.”

Translating the meaning

So Mr Muscle’s marketing department had another go. This time, they went for a name that communicated the message that they wanted to express, but this time they paid more attention to making the name unique and unmistakable. 威猛先生(Wēiměng Xiānshēng) means “Mr Powerful.” Today, “Mr Powerful” cleaning products are a permanent fixture on the shelves of Chinese supermarkets.

mr-muscle-chinese

Image: Mr Muscle logo as used in China. Source: Baidu image search

Another example is Volkswagen. The German car manufacturer calls itself 大众 (Dàzhòng) or 大众车 (Dàzhòng Chē). 大众 means “(the) public” and 车 means vehicle. VW also plays with its German origin in its Chinese TV ads, ending each with the German words “Das Auto.”

Transliteration

Another popular method is the phonetic transliteration of the name into Chinese. Because the 400 syllables that make up the spoken Chinese language do not correspond exactly to those used in English, the sounds of the two languages are not 100% compatible. For example, a common name like “Martin” is transliterated into the Chinese alphabet as 马丁 (Mǎdīng), which is the closest-sounding solution using the Chinese syllables available. The literal translation of the characters (“horse” and “Ding”) is fairly meaningless in this context, and the word is learnt simply as a Western name. However, when inventing a new name, it is still a good idea to aim for a positive meaning.

Many Western firms take this approach when they are deciding on their Chinese name. In this way, they try to stay as close as possible to the original pronunciation and, at the same time, try to choose characters that also transmit a positive message.

A few examples:

  • BMW: 宝马 (Bǎomǎ) is “precious horse”
  • (Mercedes-)Benz: 奔驰 (Bēnchí) means “run quickly” or “gallop”
  • Hummer: 悍马 (Hànmǎ) literally means “brave horse”. In Chinese culture, horses are also associated with honesty and stamina.
  • Nike: 耐克 (Nàikè) means approximately “persevere and defeat”
  • Reebok: 锐步 (Ruìbù) means “quick steps”
  • Marvel: 漫威 (Mànwēi) means “comic power.” The character 漫 (Màn) is also part of the term 漫画 (Mànhuà),  which means “Manga”.
  • Subway: 赛百味 (Sàibǎiwèi) means “(Race) with 100 flavors”
  • Coca Cola: 可口可乐 (Kěkǒukělè) means “Tasty and making happy”
  • Pepsi Cola: 百事可乐 (Bǎishìkělè) can be translated as something like “100 happy things”
  • Carrefour: 家乐福 (Jiālèfú), comprising of 家, meaning “family” and 乐福, meaning “blessing,” is Carrefour’s way of sending families their best wishes
  • Ikea: 宜家 (Yíjiā) is translated as “fitting home.”

coca-cola-chinese

Image: The Coca-Cola logo in its international and Chinese variants. Source: Baidu

pepsi-cola-chinese

Image: Pepsi advert in China. Source: Baidu

cola-baidu-image-search

Image: An image search for the two syllables that Pepsi Cola and Coca-Cola have in common (可乐) shows that Coca-Cola dominates for the phrase “Cola” (Kělè). Source: Baidu image search

ikea-chinese

Image: Ikea logo on a store in China: 宜家家居 (Ikea Home). Source: Baidu

To Western ears, the Chinese words often sound quite different from the original name, and are sometimes only recognizable after hearing them several times. But for native speakers of Chinese, the transliterations of the brands sound (near) identical to the Western pronunciations.

Combination of translation and transliteration

Another interesting approach is to mix translation with transliteration. One of the best-known examples is Starbucks, which translates “Star” as 星 (Xīng) and transliterates the sound of “bucks” as “bākè”, creating 星巴克 (Xīngbākè).

starbucks-source-baidu-image-search

Image: Starbucks in China. Source: Baidu image search

Practical approach – who should you get to develop or create your brand name?

When looking to create a Chinese version of your brand, it’s not enough just to translate it or transliterate it into syllables/characters that sound the same. Cultural experience and a familiarity with everyday life in China are essential if you want to choose a new Chinese brand name that both sounds good and works.

This isn’t a decision that should be rushed, nor should it be made by a translator (however good they may be) or a Chinese person living abroad. People helping to choose the new brand name should have a comprehensive understanding of the company and its products, live in China and be aware of the possible pitfalls.

Choosing a domain for your Chinese website

Many large international companies opt to register their English brand as a .com domain, and then use language or country folders to host the Chinese version of the website (e.g. www.apple.com/cn/). Other brands register a .cn or .com.cn domain for their English brand name and operate their Chinese presence there (e.g. www.amazon.cn).

Having an international (.com) domain, yet still using the Chinese brand on the website (e.g. www.apple.com/cn/) does not appear to hinder communication with Chinese users. On the contrary – this underlines the brand’s origin as an international manufacturer, yet still shows that the company is making efforts to adapt to the Chinese market.

Registering and using the Chinese brand name as a domain is only recommended in cases where the Western name would be too complicated for Chinese consumers.

What do you think?

How have you found the process of branding your company and/or products in China? Have you already started branding, maybe encountered difficulties and had to rebrand? Were you successful with your first attempt? Do you have this task ahead of you or are you in the middle of it? Are you maybe a Chinese native speaker who disagrees with me?

Please feel free to comment and discuss the creation of Chinese brand names below this article.

 

Find all blog posts from our “Postcards from China” series here!

 

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你好, my name is Marcus Pentzek and I’m SEO Team Leader at UDG United Digital Group, where my responsibilities include strategic planning of international SEO. I spent two years living and working in China, and I’ve been fascinated by the country ever since. You’ll probably realize that quite quickly when you read my posts here on the Searchmetrics blog. Do go ahead and discuss what I’m writing here, leave your comments below – and you can also find me on LinkedIn.
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